/* SHEPHERD design system: tokens, shared primitives, legacy shell adapters, dashboard. */
:root{--sh-canvas:#e5edf5;--sh-surface:rgba(255,255,255,.78);--sh-ink:#152a42;--sh-muted:#52677f;--sh-forest:#007d69;--sh-selected:#d7eee8;--sh-line:rgba(115,143,166,.18);--sh-hover:#edf7f8;--sh-amber:#8a5809;--sh-red:#b33236;--sh-radius:18px;--sh-control:40px;--sh-font:-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;--sh-space:8px;--sh-focus:#207755}
body,.app-shell{background:var(--sh-canvas);color:var(--sh-ink);font-family:var(--sh-font);font-weight:400;-webkit-font-smoothing:antialiased}
.app-shell :is(button,input,select,textarea){font-family:var(--sh-font)}
.app-shell :is(h1,h2,h3,h4){font-family:var(--sh-font);font-weight:600;letter-spacing:-.025em;color:var(--sh-ink)}
.app-shell :is(button,a,input,select,textarea,[tabindex]):focus-visible{outline:2px solid var(--sh-focus);outline-offset:3px;box-shadow:none}
.app-shell :is(button,a){transition:background-color .14s ease,color .14s ease,border-color .14s ease}
.app-shell :is(input:not([type=checkbox]):not([type=radio]),select,textarea){border:1px solid #cdd5cd;border-radius:8px;background-color:#fff;color:var(--sh-ink);font-weight:400;box-shadow:none;min-height:var(--sh-control)}
.app-shell :is(.primary-button,.secondary-button,.button-primary,.button-secondary,.button-danger,.button-danger-ghost,.ghost-button,.icon-button){border-radius:8px;min-height:var(--sh-control);font-weight:500;box-shadow:none;background-image:none}
.app-shell :is(.primary-button,.button-primary){background:var(--sh-forest);border-color:var(--sh-forest);color:#fff}
.app-shell :is(.primary-button,.button-primary):hover{background:#104a35}
.app-shell :is(.secondary-button,.button-secondary){background:#fff;border-color:var(--sh-line);color:var(--sh-ink)}
.app-shell :is(.secondary-button,.button-secondary):hover{background:var(--sh-hover)}
.app-shell .button-danger{background:var(--sh-red);color:#fff;border-color:var(--sh-red)}
.app-shell .button-danger-ghost{background:transparent;color:var(--sh-red);border-color:transparent}
.app-shell .content-area :is(.page-header,.section-header,.modal-header) :is(h1,h2,h3){font-family:var(--sh-font);font-weight:600;letter-spacing:-.025em}
.app-shell .content-area label{font-family:var(--sh-font);font-weight:500}
.app-shell .ghost-button{color:var(--sh-forest)}
.app-shell button:disabled{opacity:.55;cursor:not-allowed}
.app-shell .content-area{padding:20px 28px 36px;background:transparent}
/* Shared navigation: the existing buttons, routing and permission checks are retained. */
.app-shell .sidebar{width:232px;background:rgba(247,252,255,.62);background-image:none;border:1px solid rgba(255,255,255,.8);border-radius:20px;box-shadow:0 12px 40px #36576c0a;backdrop-filter:blur(22px);color:var(--sh-ink);padding:16px 12px 0}
.app-shell .app-main{margin-left:232px;width:calc(100% - 232px);min-width:0}
.sidebar nav[aria-label="Main navigation"]{box-sizing:border-box;padding:0 7px 28px 0;scroll-padding-bottom:28px;gap:2px;min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;flex:1;scrollbar-gutter:stable;scrollbar-width:thin}
.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item{min-height:38px;padding:8px 12px;border:0;border-radius:8px;background:transparent;color:#536058;font-family:var(--sh-font);font-size:14px;font-weight:500;box-shadow:none;gap:10px}
.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item:hover{background:#e7ebe4;color:var(--sh-ink);transform:none}
.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item--active{background:linear-gradient(115deg,#f1fffa,#a9d9d2);color:#07594f;font-weight:600;box-shadow:inset 0 0 0 1px #fff;border:0}
.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item--active:before,.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item--active:after{display:none}
.sidebar nav > .conaire-static-nav-heading{border:0!important;margin:12px 0 3px!important;padding:0 12px!important;min-height:16px!important}
.sidebar nav > .conaire-static-nav-heading:first-child{margin-top:4px!important}
.sidebar .conaire-nav-heading{font-family:var(--sh-font)!important;font-size:12px!important;font-weight:500!important;color:#59685e!important;letter-spacing:.015em!important;text-transform:none!important}
.sidebar .sh-nav-icon{width:18px;height:18px;display:inline-flex;flex:0 0 18px;color:inherit}
.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item .sh-nav-icon .sh-icon{width:18px;height:18px;filter:none;color:inherit}
.app-shell .sidebar .sidebar-user{display:none}
.sidebar .sidebar-user :is(strong,span){color:var(--sh-ink);font-family:var(--sh-font);font-size:12px;font-weight:500}
.sidebar .sidebar-user small{color:var(--sh-muted);font-size:10px;font-weight:400}
.sidebar .sidebar-user>div>span{color:var(--sh-muted);font-size:10px;font-weight:400}
.sidebar .sidebar-user>.staff-avatar{width:30px;height:30px;flex:0 0 30px}
.sidebar .sidebar-user img{width:28px;height:28px;border-radius:50%}
.app-shell .topbar{height:64px;min-height:64px;background:rgba(248,252,255,.48);border-bottom:1px solid rgba(255,255,255,.6);backdrop-filter:blur(18px);box-shadow:none;padding:0 30px;gap:18px}
.app-shell .topbar-controls{gap:12px;margin-left:auto}
.app-shell .team-chip{display:none}
.app-shell .topbar-weather{background:transparent;border:0;box-shadow:none;font-size:12px;color:var(--sh-muted);opacity:.8}
.app-shell .account-button{background:transparent;border:0;box-shadow:none;gap:9px;color:var(--sh-ink);font-weight:500;font-size:12px;min-height:40px}
.app-shell .account-button img{border-radius:50%;width:30px;height:30px}
.app-shell .account-menu{background:#fff;border:1px solid var(--sh-line);border-radius:10px;box-shadow:0 8px 28px #182c1f12}
.app-shell .conaire-topbar-brand{gap:12px}
.app-shell .conaire-shepherd-mark img{height:36px;width:auto;object-fit:contain}
.app-shell .conaire-shepherd-name strong{font-family:var(--sh-font);font-size:16px;letter-spacing:.12em;font-weight:650;color:var(--sh-forest);background:none;-webkit-text-fill-color:var(--sh-forest);animation:none;text-shadow:none}
.app-shell .conaire-shepherd-name small{font-family:var(--sh-font);font-size:9px;color:var(--sh-muted);font-weight:400;letter-spacing:.02em}
.app-shell .conaire-brand-divider{height:26px;background:var(--sh-line);margin:0 3px}
.app-shell .conaire-standard-utilities-mark{width:82px;height:36px;background-size:76px auto;opacity:.65;filter:saturate(.65)}
.app-shell .staff-avatar{border-radius:50%;box-shadow:none;border:1px solid var(--sh-line);font-family:var(--sh-font);font-weight:500;background:#e9eee8;color:var(--sh-forest)}
/* Reusable UI primitives. */
.sh-icon-wrap{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto}
.sh-icon{width:18px;height:18px;display:block}
.sh-button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;padding:8px 12px;border:1px solid var(--sh-line);border-radius:8px;background:#fff;color:var(--sh-forest);font-size:13px;font-weight:500;cursor:pointer;white-space:nowrap}
.sh-button:hover{background:var(--sh-hover);border-color:#cad5c9}
.sh-button--quiet{background:transparent;border-color:transparent;padding:8px}
.sh-button--quiet:hover{border-color:transparent}
.sh-section-label{display:block;font-size:12px;line-height:1.4;font-weight:500;letter-spacing:.02em;color:var(--sh-forest)}
.sh-status{display:inline-flex;align-items:center;gap:5px;max-width:100%;font-size:12px;line-height:1.5;font-weight:500;padding:3px 6px;border-radius:5px;color:#586159;background:#f0f2ed;white-space:nowrap}
.sh-status i{width:5px;height:5px;border-radius:50%;background:currentColor;flex-shrink:0}
.sh-status--forest{color:var(--sh-forest);background:#edf4ee}
.sh-status--amber{color:var(--sh-amber);background:#fff5e5}
.sh-status--red{color:var(--sh-red);background:#fff0ef}
.sh-panel{border:1px solid var(--sh-line);border-radius:var(--sh-radius);background:var(--sh-surface);box-shadow:0 12px 32px #385a7310,inset 0 1px 0 #fff;min-width:0;overflow:hidden}
.sh-panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 18px;border-bottom:1px solid var(--sh-line)}
.sh-panel-heading h2{margin:0;font-size:19px;line-height:1.35;font-weight:600}
.sh-empty{display:flex;align-items:center;justify-content:center;flex-direction:column;gap:8px;padding:32px 20px;text-align:center;color:var(--sh-muted);font-size:12px}
.sh-empty>.sh-icon-wrap{color:#788d7e;margin-bottom:4px}
.sh-empty strong{font-weight:500;color:var(--sh-ink)}
.sh-empty p{margin:0;line-height:1.6}
.sh-notice{display:flex;gap:10px;align-items:center;background:#fff5e5;color:var(--sh-amber);padding:12px 16px;border-radius:8px;font-size:12px}
.sh-sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
.sh-loading-panel{display:grid;gap:14px;padding:28px 22px;min-height:145px}
.sh-loading-line{height:14px;border-radius:4px;background:#edf0e9;width:80%;animation:sh-breathe 1.4s ease-in-out infinite alternate}
.sh-loading-line:nth-child(2){width:62%}.sh-loading-line:nth-child(3){width:72%}
@keyframes sh-breathe{to{opacity:.45}}
.sh-panel-heading h2{border-left:3px solid var(--sh-forest);padding-left:10px}
.sh-age{flex-wrap:wrap;white-space:normal;font-weight:500}
.sh-age-band{display:block;width:100%;font-size:12px;line-height:1.3}
.sh-age--critical{color:var(--sh-red)}.sh-age--warning{color:var(--sh-amber)}.sh-age--watch{color:#5b655b}
.sh-age--critical .sh-icon,.sh-age--warning .sh-icon{color:currentColor!important}
.sh-overdue-count{display:inline-block;min-width:1.5em;padding:0 4px;border-radius:4px;background:#fff0d7;color:var(--sh-amber);font-size:13px;font-weight:650;text-align:center;font-variant-numeric:tabular-nums}
/* Dashboard composition. */
.sh-dashboard{max-width:1660px;margin:0 auto;display:grid;gap:16px;color:var(--sh-ink);font-size:13px;line-height:1.45}
.sh-dashboard :is(h1,h2,h3,p){text-shadow:none}
.sh-dashboard-heading{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:0 0 2px}
.sh-dashboard-heading h1{margin:5px 0;font-size:28px;font-weight:600;line-height:1.2;letter-spacing:-.045em}
.sh-dashboard-heading p{margin:0;color:var(--sh-muted);font-size:12px}
.sh-dashboard-tools{display:flex;align-items:center;gap:14px}
.sh-dashboard-tools>.sh-status{background:transparent;font-weight:400}
.sh-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}
.sh-metric{text-align:left;display:flex;flex-direction:column;min-width:0;padding:10px 18px;gap:5px;min-height:116px;background:#fff;border:1px solid var(--sh-line);border-radius:var(--sh-radius);color:var(--sh-ink);box-shadow:none}
button.sh-metric{cursor:pointer}button.sh-metric:hover{border-color:#b7c9ba;background:#fcfdfb}
.sh-metric-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:14px;color:#46584c;font-weight:500}
.sh-metric-heading .sh-icon-wrap{color:#718176}
.sh-metric-value{font-size:34px;line-height:1;letter-spacing:-.055em;font-weight:500;font-variant-numeric:tabular-nums}
.sh-metric-detail{display:flex;justify-content:space-between;align-items:center;gap:8px;color:var(--sh-muted);font-size:12px;line-height:1.4;min-height:17px}
.sh-metric-detail .sh-icon{width:15px;height:15px;color:var(--sh-forest)}
.sh-attention{padding:0 0 2px}
.sh-attention-heading{display:flex;align-items:baseline;gap:14px;margin-bottom:8px}
.sh-attention-heading h2{margin:0;font-size:18px;font-weight:600}
.sh-attention-heading>span{font-size:12px;color:var(--sh-muted)}
.sh-attention-items{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:8px}
.sh-attention-item{display:flex;align-items:center;text-align:left;gap:10px;min-height:58px;padding:8px 12px;background:rgba(248,254,255,.68);border:1px solid rgba(255,255,255,.85);border-radius:16px;cursor:pointer;color:var(--sh-ink)}
.sh-attention-item:hover{background:#e6eae0;border-color:#ccd6c8}
.sh-attention-item>.sh-icon-wrap:first-child{color:var(--sh-forest)}
.sh-attention-item>span:nth-child(2){flex:1;min-width:0;display:grid;gap:2px}
.sh-attention-item strong{font-size:13px;font-weight:600;color:#153c49}.sh-attention-item small{font-size:12px;color:var(--sh-muted)}
.sh-attention-item b{min-width:2ch;text-align:right;font-weight:600;font-size:22px;font-variant-numeric:tabular-nums}.sh-attention-item>.sh-icon-wrap:last-child .sh-icon{width:12px;height:12px;color:#7b857b}
.sh-workspace-grid{display:grid;grid-template-columns:minmax(0,1fr) 350px;gap:16px;align-items:start}
.sh-table-scroll{position:relative;overflow-x:auto;scrollbar-width:thin}
.sh-fault-table{width:100%;border-collapse:collapse;table-layout:fixed;min-width:640px;color:var(--sh-ink);background:transparent}
.sh-fault-table th{background:rgba(249,252,255,.45);text-align:left;padding:10px 10px;border-bottom:1px solid var(--sh-line);font-size:12px;font-weight:500;letter-spacing:.025em;text-transform:none;color:var(--sh-muted)}
.sh-fault-table th:first-child{width:48%;padding-left:18px}.sh-fault-table th:nth-child(2){width:12%}.sh-fault-table th:nth-child(3){width:13%}.sh-fault-table th:nth-child(4){width:21%}.sh-fault-table th:last-child{width:6%}
.sh-fault-table td{padding:6px 10px;border-bottom:1px solid var(--sh-line);vertical-align:middle;font-size:14px;background:transparent;overflow-wrap:anywhere}
.sh-fault-table td:first-child{padding-left:18px}.sh-fault-table tbody tr:last-child td{border-bottom:0}.sh-fault-table tbody tr:hover{background:#f7f9f5}
.sh-customer-link{display:block;background:none;border:0;padding:0;color:#18344f;font-size:14px;line-height:1.4;font-weight:600;text-align:left;cursor:pointer;min-height:24px}
.sh-customer-link:hover{color:var(--sh-forest);text-decoration:underline;text-underline-offset:3px}
.sh-fault-description,.sh-fault-meta{display:block;font-size:13px;line-height:1.4;color:#52677f;margin-top:0}
.sh-fault-meta{font-size:12px;color:var(--sh-muted);margin-top:2px}
.sh-age{display:inline-flex;align-items:center;gap:5px;font-variant-numeric:tabular-nums;white-space:nowrap}.sh-age .sh-icon{width:12px;height:12px;color:var(--sh-muted)}
.sh-assignee{font-size:14px;line-height:1.4}.sh-assignee--profile{display:inline-flex;align-items:center;gap:8px;min-width:0;font-weight:500}.sh-assignee--profile .staff-avatar{width:28px;height:28px;flex:0 0 28px}.sh-assignee--profile>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sh-fault-table td:last-child{padding:8px 4px}.sh-fault-table td:last-child .sh-button{padding:8px;min-width:36px}
.sh-table-footer{display:flex;justify-content:space-between;padding:10px 18px;border-top:1px solid var(--sh-line);font-size:12px;color:var(--sh-muted);min-width:540px}
.sh-engineer-panel .sh-panel-heading{padding:13px 16px}.sh-engineer-panel .sh-panel-heading h2{font-size:18px}.sh-engineer-panel .sh-button{font-size:13px;gap:4px;padding:5px 0}
.sh-engineer-region h3{display:flex;justify-content:space-between;margin:0;padding:10px 16px 6px;color:var(--sh-forest);font-size:12px;font-weight:500;letter-spacing:.02em}
.sh-engineer-region h3 span{font-variant-numeric:tabular-nums;font-weight:400}
.sh-engineer-region h3 .sh-region-flag{font-family:"Segoe UI Emoji","Apple Color Emoji",sans-serif;font-size:18px;line-height:1;cursor:help}
.sh-engineer-row{width:100%;display:flex;align-items:flex-start;gap:10px;padding:9px 16px;text-align:left;background:transparent;border:0;border-bottom:1px solid #eff1ec;cursor:pointer;color:var(--sh-ink)}
.sh-engineer-row:hover{background:var(--sh-hover)}.sh-engineer-row:last-child{border-bottom:0}
.sh-engineer-row>.staff-avatar{width:28px;height:28px;flex:0 0 28px;margin-top:2px}.sh-engineer-row>.sh-icon-wrap{margin-top:12px;color:#88948a}.sh-engineer-row>.sh-icon-wrap .sh-icon{width:12px;height:12px}
.sh-engineer-copy{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 6px;min-width:0;flex:1}.sh-engineer-copy strong{font-size:14px;font-weight:600;line-height:1.4}.sh-engineer-copy small{grid-column:1/-1;font-size:12px;color:var(--sh-muted);line-height:1.5;overflow-wrap:anywhere}
.sh-engineer-status .sh-status{padding:0;background:none;font-size:12px;font-weight:500;white-space:normal}.sh-engineer-copy .sh-overdue-note{color:var(--sh-amber)}
.sh-weekly-panel .sh-panel-heading{padding:13px 18px}.sh-weekly-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px;padding:16px 18px}
.sh-weekly-summary{display:grid;grid-template-columns:1fr 1fr;align-content:center;gap:14px 22px;padding-right:24px;border-right:1px solid var(--sh-line)}
.sh-weekly-summary>div>span{display:block;font-size:12px;color:var(--sh-muted)}.sh-weekly-summary strong{display:block;font-size:30px;font-weight:500;font-variant-numeric:tabular-nums;letter-spacing:-.04em;margin-top:4px}.sh-weekly-summary p{grid-column:1/-1;font-size:12px;color:var(--sh-muted);margin:0}
.sh-closers h3{margin:0 0 10px;font-size:11px;font-weight:500;color:var(--sh-muted)}.sh-closers ol{list-style:none;padding:0;margin:0;display:grid;gap:8px}.sh-closers li{display:flex;align-items:center;gap:10px;font-size:13px}.sh-rank{font-size:10px;color:#879084;font-variant-numeric:tabular-nums}.sh-closers .staff-avatar{width:23px;height:23px;flex:0 0 23px}.sh-closers li>b{margin-left:auto;font-size:12px;font-weight:600;font-variant-numeric:tabular-nums}.sh-closers li small{font-size:12px;color:var(--sh-muted);font-weight:400}
@media(min-width:1700px){.sh-workspace-grid{grid-template-columns:minmax(0,1fr) 390px}}
@media(max-width:1320px){.app-shell .content-area{padding:18px 22px 32px}.sh-workspace-grid{grid-template-columns:1fr;gap:14px}.sh-metric{padding:10px 16px}.sh-panel-heading{padding:13px 16px}.sh-fault-table th:first-child,.sh-fault-table td:first-child{padding-left:16px}}
@media(max-width:1120px){.app-shell .sidebar{transform:translateX(-100%);visibility:hidden;z-index:70}.app-shell .sidebar.sidebar--open{transform:translateX(0);visibility:visible}.app-shell .app-main{margin-left:0;width:100%}.app-shell .mobile-menu{display:inline-flex;align-items:center;justify-content:center;min-width:40px;min-height:40px}.app-shell .topbar{padding:0 22px}.app-shell .topbar-weather{display:none}.sh-attention-items{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:1320px){.sh-workspace-grid{grid-template-columns:1fr}.sh-engineer-panel{display:grid;grid-template-columns:1fr 1fr}.sh-engineer-panel>.sh-panel-heading{grid-column:1/-1}.sh-engineer-region+.sh-engineer-region{border-left:1px solid var(--sh-line)}.sh-metrics{gap:10px}.sh-metric-detail{font-size:12px}.sh-metric-heading{font-size:14px}.sh-dashboard{gap:16px}}
@media(max-width:640px){.app-shell .content-area{padding:20px 14px 32px}.app-shell .topbar{padding:0 12px;height:58px;min-height:58px}.app-shell .conaire-standard-utilities-mark,.app-shell .conaire-brand-divider,.app-shell .conaire-shepherd-name small{display:none}.app-shell .conaire-shepherd-name strong{font-size:13px}.app-shell .conaire-shepherd-mark img{height:30px}.app-shell .account-name{display:none}.sh-dashboard-heading{align-items:flex-start}.sh-dashboard-heading h1{font-size:23px}.sh-dashboard-tools>.sh-status{display:none}.sh-dashboard-tools .sh-button{font-size:0;gap:0;width:40px;padding:8px}.sh-metrics{grid-template-columns:1fr 1fr}.sh-metric-value{font-size:32px}.sh-attention-items{grid-template-columns:1fr 1fr}.sh-attention-item{padding:10px 8px;gap:7px}.sh-attention-item>.sh-icon-wrap{display:none}.sh-attention-heading>span{display:none}.sh-engineer-panel{display:block}.sh-engineer-region+.sh-engineer-region{border-left:0}.sh-weekly-grid{grid-template-columns:1fr;gap:20px;padding:18px}.sh-weekly-summary{border-right:0;border-bottom:1px solid var(--sh-line);padding:0 0 18px}.sh-panel-heading{padding:16px}.sh-panel-heading h2{font-size:18px}.sh-section-label{font-size:12px}}
@media(prefers-reduced-motion:reduce){.app-shell *, .app-shell *:before,.app-shell *:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
/* Glass identity: atmospheric canvas and coloured vector-icon lenses. */
.sh-sidebar-brand{display:flex;align-items:center;gap:9px;padding:6px 5px 16px;flex-shrink:0}
.sh-sidebar-brand img{width:34px;height:44px;object-fit:contain}
.sh-sidebar-brand strong{font-size:16px;letter-spacing:.14em;color:var(--sh-ink);background-image:linear-gradient(105deg,#102b45 0%,#102b45 40%,#36cfa1 47%,#d9fff2 50%,#58ddb4 53%,#102b45 60%,#102b45 100%);background-position:100% 50%;background-size:300% 100%;background-clip:text;-webkit-background-clip:text;-webkit-text-fill-color:transparent;animation:sh-sidebar-wordmark-glow 4.6s ease-in-out infinite}
@keyframes sh-sidebar-wordmark-glow{0%,18%{background-position:100% 50%}68%,100%{background-position:0% 50%}}
.sh-sidebar-brand small{display:block;font-size:9px;white-space:nowrap;color:var(--sh-muted);margin-top:4px}
.sh-sidebar-secondary{display:none}
.sh-date-card{display:flex;align-items:center;gap:10px;padding:10px 14px;border:1px solid #ffffffdb;border-radius:14px;background:#ffffff8c;font-size:12px;color:var(--sh-ink)}
.sh-date-card .sh-icon{width:24px;height:24px;color:var(--sh-forest)}
@media(min-width:1121px){
 .app-shell .topbar .conaire-topbar-brand{display:none}
 .app-shell .topbar{height:52px;min-height:52px;background:transparent;border:0}
 .app-shell .topbar-controls{margin-left:auto}
 .app-shell .account-button,.app-shell .topbar-weather{background:#ffffff75;border:1px solid #ffffffb3;border-radius:16px;padding:6px 12px;opacity:1}
 .app-shell .content-area:has(.sh-dashboard){padding:8px 24px 16px}
 .sh-dashboard{gap:10px}
 .sh-dashboard-heading .sh-section-label{display:none}
 .sh-dashboard-heading h1{font-size:26px;margin:0 0 3px}
 .sh-dashboard .sh-metric{min-height:88px;padding:10px 16px 10px 74px;gap:3px}
 .sh-dashboard .sh-metric-heading .sh-icon-wrap{width:44px;height:44px;left:16px;top:22px}
 .sh-dashboard .sh-metric-value{font-size:30px}
 .sh-dashboard .sh-attention-heading{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
 .sh-dashboard .sh-attention-item{min-height:48px;padding:6px 10px}
 .sh-dashboard .sh-panel-heading{padding:8px 14px}
 .sh-dashboard .sh-panel-heading h2{font-size:18px}
 .sh-dashboard .sh-fault-table th{padding-top:7px;padding-bottom:7px}
 .sh-dashboard .sh-fault-table td{padding-top:5px;padding-bottom:5px}
 .sh-dashboard .sh-table-footer{padding:7px 16px}
 .sh-dashboard .sh-engineer-row{padding:6px 14px}
 .sh-dashboard .sh-engineer-region h3{padding:6px 14px 3px}
 .sh-dashboard .sh-engineer-copy{gap:2px 6px}
 .sh-dashboard .sh-weekly-grid{padding:8px 14px;gap:14px;grid-template-columns:1fr 1.4fr}
 .sh-dashboard .sh-weekly-summary strong{font-size:24px}
 .sh-dashboard .sh-closers ol{grid-template-columns:1fr 1fr;gap:4px 16px}
 .sh-dashboard .sh-closers h3{margin-bottom:5px;font-size:12px}
 .sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item{min-height:34px;padding:4px 10px}
 .sidebar .sidebar-user{padding:8px}
}
@media(min-width:1321px){.sh-dashboard .sh-workspace-grid{grid-template-columns:minmax(0,1fr) 360px}}
@media(max-width:700px){.sh-date-card{display:none}}
body{background:radial-gradient(ellipse at 24% 7%,#a7d2cb 0,transparent 34%),radial-gradient(ellipse at 86% 18%,#c7d7f7 0,transparent 40%),radial-gradient(ellipse at 70% 80%,#cee5df 0,transparent 45%),#e5edf5;background-attachment:fixed}
.app-shell{background:transparent}
.app-shell .sidebar{top:16px;bottom:16px;height:calc(100vh - 32px);left:16px;width:232px}
.app-shell .app-main{margin-left:264px;width:calc(100% - 264px)}
.sidebar .sh-nav-icon{width:32px;height:32px;flex-basis:32px;border-radius:10px;color:var(--nav-tone,#008c75);background:transparent;box-shadow:none;align-items:center;justify-content:center}
.sidebar .sh-nav-icon>img{display:block;width:34px;height:34px;max-width:none;object-fit:contain;filter:none}
.sidebar nav > .nav-entry:not(.conaire-static-nav-heading) .nav-item .sh-nav-icon .sh-icon{width:23px;height:23px}
.sidebar [data-conaire-nav-key=customer360],.sidebar [data-conaire-nav-key=jobsheets],.sidebar [data-conaire-nav-key=broadbandorders]{--nav-tone:#0789df;--nav-wash:#d5edff}
.sidebar [data-conaire-nav-key=faults]{--nav-tone:#e53d60;--nav-wash:#ffdce5}
.sidebar [data-conaire-nav-key=oncallrota],.sidebar [data-conaire-nav-key=engineerstock]{--nav-tone:#c76b05;--nav-wash:#ffebcf}
.sidebar [data-conaire-nav-key=engineerschedule],.sidebar [data-conaire-nav-key=salesorderform]{--nav-tone:#7956d8;--nav-wash:#e9e1ff}
.sidebar [data-conaire-nav-key=livemaps]{--nav-tone:#008fae;--nav-wash:#d7f7ff}
.sh-metric{position:relative;justify-content:center;padding:16px 18px 16px 88px;min-height:118px;border:1px solid #ffffffdd;background:linear-gradient(120deg,#ffffffc9,#e1f5efb5);box-shadow:0 8px 24px #4969810d,inset 0 1px 0 #fff}
.sh-metric-heading{color:var(--sh-ink)}
.sh-metric-heading .sh-icon-wrap{position:absolute;left:18px;top:29px;width:54px;height:54px;border-radius:50%;color:white;background:linear-gradient(145deg,#92edc6,#00ac67 70%);box-shadow:inset 0 2px 3px #ffffffc7,0 7px 15px #00a77030}
.sh-metric-heading .sh-icon{width:28px;height:28px}
.sh-metric:nth-child(1){background:linear-gradient(120deg,#fff0f3df,#f0e8f2b8)}
.sh-metric:nth-child(1) .sh-metric-heading .sh-icon-wrap{background:linear-gradient(145deg,#ffbcc9,#f23f66 75%);box-shadow:inset 0 2px 3px #ffffffc7,0 7px 15px #f23f6630}
.sh-metric:nth-child(2){background:linear-gradient(120deg,#eff7ffdf,#d9e9ffb8)}
.sh-metric:nth-child(2) .sh-metric-heading .sh-icon-wrap{background:linear-gradient(145deg,#b3ddff,#438afa 75%);box-shadow:inset 0 2px 3px #ffffffc7,0 7px 15px #438afa30}
.sh-metric:nth-child(3){background:linear-gradient(120deg,#fff9ebdf,#f0f1ecb8)}
.sh-metric:nth-child(3) .sh-metric-heading .sh-icon-wrap{background:linear-gradient(145deg,#ffe6ac,#f5a33e 75%);box-shadow:inset 0 2px 3px #ffffffc7,0 7px 15px #e99a3930}
.sh-panel{border-color:#ffffffdc}
.sh-attention-item:hover{background:#f2fffc;border-color:#acd8d0}
@media(max-width:1320px){.sh-metric{padding:14px 12px 14px 66px}.sh-metric-heading .sh-icon-wrap{left:12px;width:42px;height:42px;top:34px}.sh-metric-heading .sh-icon{width:24px;height:24px}}
@media(max-width:1120px){.app-shell .app-main{margin-left:0;width:100%}.app-shell .sidebar{left:0;top:0;bottom:0;height:100vh;background:#edf5f8f5}}
@media(max-width:640px){.sh-metric{padding:14px}.sh-metric-heading .sh-icon-wrap{position:static;width:30px;height:30px}.sh-metric-heading .sh-icon{width:18px;height:18px}.sh-metric-heading{min-height:30px}}
@media(prefers-reduced-transparency:reduce){.app-shell .sidebar,.app-shell .topbar,.sh-panel,.sh-attention-item{background:#f4f8fb;backdrop-filter:none}}
@media(min-width:1121px){.app-shell .topbar{height:52px;min-height:52px;background:transparent;border:0}}
.sh-bottom-grid{display:grid;grid-template-columns:1fr 1.1fr .95fr;gap:14px;min-width:0}
.sh-quick-actions{display:flex;flex-wrap:wrap;gap:8px;padding:12px}
.sh-quick-actions .sh-button{flex:1;flex-direction:column;gap:6px;font-size:12px;background:#ffffff80;min-width:74px}
.sh-quick-actions .sh-quick-action img{display:block;width:34px;height:34px;object-fit:contain;transition:transform .18s ease}
.sh-quick-actions .sh-quick-action:hover img{transform:translateY(-1px) scale(1.04)}
.sh-quick-actions .sh-quick-action span{line-height:1.2}
@media(prefers-reduced-motion:reduce){.sh-quick-actions .sh-quick-action img{transition:none}.sh-quick-actions .sh-quick-action:hover img{transform:none}}
.sh-recent-records{padding:4px 12px}
.sh-recent-records button{display:flex;align-items:center;gap:8px;width:100%;border:0;border-radius:6px;background:none;text-align:left;padding:7px 0;color:var(--sh-ink);font-size:12px}
.sh-recent-records button:hover{background:var(--sh-hover)}
.sh-recent-records button>span:not(.sh-icon-wrap){flex:1;min-width:0}
.sh-recent-records time{white-space:nowrap;color:var(--sh-muted);font-size:12px}
.sh-recent-records .sh-icon{color:var(--sh-forest);width:14px;height:14px}
.sh-map-shortcut{isolation:isolate}
.sh-map-shortcut .sh-map-preview{display:grid;grid-template-rows:minmax(132px,1fr) auto;min-height:196px;padding:10px;gap:8px}
.sh-map-canvas{position:relative;min-height:132px;border:1px solid #ffffffd9;border-radius:12px;overflow:hidden;background:linear-gradient(135deg,#e8faf6,#dce9fb);box-shadow:inset 0 1px 0 #fff,0 5px 16px #315f6e12}
.sh-map-canvas::after{content:"";position:absolute;inset:0;z-index:3;pointer-events:none;border-radius:inherit;box-shadow:inset 0 0 0 1px #ffffff80}
.sh-dashboard-map-surface{position:absolute;inset:0;background:linear-gradient(135deg,#e8faf6,#dce9fb)}
.sh-dashboard-map-surface.is-unavailable::after{content:"Map preview unavailable";position:absolute;inset:0;display:grid;place-items:center;color:var(--sh-muted);font-size:11px;background:linear-gradient(135deg,#e8faf6,#dce9fb)}
.sh-dashboard-map-cluster{display:grid;place-items:center;width:30px;height:30px;padding:0;border:2px solid #effff8;border-radius:50%;background:#14956f;color:#fff;font:700 11px/1 var(--sh-font);box-shadow:0 0 0 5px #14956f2b,0 3px 8px #075b4145}
.sh-dashboard-map-cluster--schedule{width:25px;height:25px;background:#168fcb;box-shadow:0 0 0 4px #168fcb29,0 3px 8px #155e8340}
.sh-dashboard-map-cluster--single:not(.sh-dashboard-map-cluster--schedule){background:#df3152;box-shadow:0 0 0 4px #df315229,0 3px 8px #8f183040}
.sh-map-legend{position:absolute;z-index:4;left:8px;top:8px;display:flex;gap:6px;flex-wrap:wrap;pointer-events:none}
.sh-map-legend-item{display:grid;grid-template-columns:7px auto;grid-template-rows:auto auto;column-gap:5px;align-items:center;padding:4px 7px;border:1px solid #ffffffd9;border-radius:8px;background:#fffffff0;box-shadow:0 3px 10px #315f6e17;color:var(--sh-ink)}
.sh-map-legend-item i{grid-row:1/-1;width:7px;height:7px;border-radius:50%;background:#ed4772}
.sh-map-legend-item--schedule i{background:#158fcb}
.sh-map-legend-item b{font-size:12px;line-height:1}
.sh-map-legend-item small{font-size:8px;line-height:1.15;color:var(--sh-muted)}
.sh-map-footer{display:flex;align-items:center;gap:8px;min-width:0}
.sh-map-footer>span{display:flex;align-items:center;gap:6px;flex:1;min-width:0;font-size:11px;color:var(--sh-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sh-map-footer>span .sh-icon-wrap{color:var(--sh-forest);flex:0 0 auto}
.sh-map-footer .sh-button{flex:0 0 auto}
.sh-weekly-disclosure{border:1px solid #ffffffbf;border-radius:12px;background:#ffffff78}
.sh-weekly-disclosure>summary{padding:9px 14px;cursor:pointer;font-size:13px;color:var(--sh-forest)}
.sh-weekly-disclosure>summary span{float:right;font-size:12px;color:var(--sh-muted)}
.sh-weekly-disclosure>summary:focus-visible{outline:2px solid var(--sh-focus);outline-offset:2px}
@media(min-width:1321px){
 .sh-dashboard .sh-workspace-grid{grid-template-columns:minmax(0,2.15fr) minmax(340px,1fr);gap:14px}
 .sh-dashboard .sh-fault-table td{padding-top:4px;padding-bottom:4px;line-height:1.25}
 .sh-dashboard .sh-fault-description{font-size:12px;line-height:1.3}
 .sh-dashboard .sh-fault-meta{font-size:12px;line-height:1.25;margin-top:0}
 .sh-dashboard .sh-engineer-row{padding:4px 14px}
 .sh-dashboard .sh-engineer-copy small{line-height:1.3}
 .sh-dashboard .sh-panel-heading{padding:6px 14px}
 .sh-dashboard .sh-engineer-region h3{padding:5px 14px 2px}
 .sh-dashboard .sh-bottom-grid .sh-panel-heading h2{font-size:15px}
 .sh-dashboard .sh-bottom-grid .sh-panel-heading{padding:8px 14px}
}
@media(max-width:1320px){.sh-bottom-grid{grid-template-columns:1fr 1fr}.sh-map-shortcut{grid-column:1/-1}}
@media(max-width:640px){.sh-bottom-grid{grid-template-columns:1fr}.sh-map-shortcut{grid-column:auto}.sh-map-shortcut .sh-map-preview{min-height:210px}.sh-weekly-disclosure>summary span{float:none;display:block;margin-top:3px}}
@media(min-width:1321px){.sh-dashboard{gap:8px}.sh-dashboard .sh-panel-heading .sh-button{min-height:30px;padding-top:4px;padding-bottom:4px}.sh-dashboard .sh-customer-link{min-height:20px}.sh-dashboard .sh-quick-actions{padding:8px 12px}.sh-dashboard .sh-recent-records button{padding:5px 0}.sh-dashboard .sh-table-footer{padding-top:5px;padding-bottom:5px}}
.sh-attention-image{display:block;width:36px;height:36px;flex:0 0 36px;object-fit:contain}
@media(max-width:640px){.sh-attention-image{width:28px;height:28px;flex-basis:28px}}
.sh-metric-heading .sh-metric-image{position:absolute;left:18px;top:25px;display:block;width:54px;height:54px;object-fit:contain}
@media(max-width:1320px){.sh-metric-heading .sh-metric-image{left:12px;top:29px;width:42px;height:42px}}
@media(max-width:640px){.sh-metric-heading .sh-metric-image{position:static;width:30px;height:30px}}
.priority::before{content:"";display:block;width:20px;height:20px;flex:0 0 20px;background:center/contain no-repeat}
.priority--critical::before,.priority--urgent::before{background-image:url('/assets/priority-icons/critical.png')}
.priority--high::before{background-image:url('/assets/priority-icons/high.png')}
.priority--medium::before{background-image:url('/assets/priority-icons/medium.png')}
.priority--low::before{background-image:url('/assets/priority-icons/low.png')}
.priority--unspecified::before{display:none}
.sh-dashboard .priority{gap:6px;min-height:26px;padding:3px 7px;border-radius:7px;text-transform:none;letter-spacing:0;font-size:12px;font-weight:500}
.sh-dashboard .sh-priority-icon-only{display:inline-flex;align-items:center;justify-content:center;width:28px;min-height:28px;padding:0;background:transparent;box-shadow:none}
.sh-dashboard .sh-priority-icon-only::before{width:26px;height:26px}
.sh-dashboard .sh-assignee--icon-only{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px}
.sh-dashboard .sh-assignee--icon-only .staff-avatar{width:28px;height:28px;flex:0 0 28px;border-radius:50%}
.sh-dashboard .sh-unassigned-engineer-image{display:block;width:28px;height:28px;object-fit:contain}
.faults-page .priority,.map-page .priority,.fault-drawer .priority{gap:6px}
/* One glass treatment for the top-level account, weather, date and action controls. */
.app-shell .notification-trigger,
.app-shell .account-button,
.app-shell .topbar-weather,
.sh-date-card,
.sh-dashboard-tools .sh-button{
  min-height:40px;
  background:rgba(255,255,255,.58);
  border:1px solid rgba(255,255,255,.78);
  border-radius:16px;
  box-shadow:inset 0 1px 0 rgba(255,255,255,.9),0 5px 16px rgba(44,77,105,.07);
  -webkit-backdrop-filter:blur(12px);
  backdrop-filter:blur(12px);
}
.app-shell .notification-trigger{width:40px;height:40px}
.app-shell .notification-trigger:hover,
.app-shell .notification-centre.is-open .notification-trigger,
.sh-dashboard-tools .sh-button:hover{
  background:rgba(255,255,255,.82);
  border-color:rgba(255,255,255,.95);
  box-shadow:inset 0 1px 0 #fff,0 7px 18px rgba(44,77,105,.1);
}
@media(prefers-reduced-transparency:reduce){.app-shell .notification-trigger,.app-shell .account-button,.app-shell .topbar-weather,.sh-date-card,.sh-dashboard-tools .sh-button{background:#f4f8fb;-webkit-backdrop-filter:none;backdrop-filter:none}}
.sh-icon-wrap--unassigned img{display:block;width:100%;height:100%;object-fit:contain}
.conaire-unassigned-engineer:not(i){display:inline-flex;align-items:center;gap:6px}
.conaire-unassigned-engineer:not(i)::before{content:"";display:inline-block;width:20px;height:20px;flex:0 0 20px;background:url("/assets/status-icons/unassigned-engineer.png") center/contain no-repeat}
.conaire-unassigned-engineer>svg,.conaire-unassigned-engineer>i{display:none}
i.conaire-unassigned-engineer{display:grid;place-items:center;background:url("/assets/status-icons/unassigned-engineer.png") center/contain no-repeat}
i.conaire-unassigned-engineer>svg{visibility:hidden}
.engineer-badge--needed.conaire-unassigned-engineer::before{width:18px;height:18px;flex-basis:18px}
.check-filter>span.conaire-unassigned-engineer::before{width:20px;height:20px;flex-basis:20px}

/* Keep the two dashboard rows on matching desktop column boundaries. */
@media (min-width: 1321px) {
  .sh-dashboard .sh-workspace-grid {
    grid-template-columns: minmax(0, 1fr) max(340px, calc((100% - 14px) / 3.15));
    align-items: stretch;
  }
  .sh-dashboard .sh-bottom-grid:has(.sh-map-shortcut) {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1fr) max(340px, calc((100% - 14px) / 3.15));
  }
  .sh-dashboard .sh-service-panel {
    display: flex;
    flex-direction: column;
  }
  .sh-dashboard .sh-service-panel > .sh-panel-heading { flex: 0 0 auto; }
  .sh-dashboard .sh-service-panel > .sh-table-scroll {
    display: flex;
    flex-direction: column;
    flex: 1;
  }
  .sh-dashboard .sh-service-panel .sh-fault-table { flex: 1; }
  .sh-dashboard .sh-service-panel .sh-table-footer {
    flex: 0 0 auto;
    margin-top: auto;
  }
}